Site FAQs
What if i want 2 meters of plastic rod but only in one length?
Do prices include VAT?
Do you ship outside the UK?
When will my order be delivered?
How much will delivery cost?
How do i return an item?
Product FAQs
What is long term service temperature?
What is short term service temperature?
Are black plastics acceptable for electrical insulation?
Which materials are acceptable for permanent food contact?
Which plastics are difficult to bond?
Which plastics are best suited for high wear/sliding applications?
Can I use plastic as a dry bearing?
Are plastics affected by UV?
Which plastics offer good acid/chemical resistance?
Why can some materials crack during machining?
Company FAQs
What is your company name?
What is your registered office?
What is your company registration number?
What is your email address?
What is your VAT number?
What level of plastics experience do you have?
What if i want 2 meters of plastic rod but only in one length?
At the end of the final checkout screen, there is a "Customer Notes" section for any such requests.
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Do prices include VAT?
All prices are displayed both exclusive and inclusive of VAT which is charged at 17.5%, we will email you a VAT invoice on the Friday following your order.
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Do you ship outside the UK?
We can currently only offer delivery to the UK mainland excluding Scottish Highlands. We are in constant negociations with our carrier company in an attempt to extend our facility and will update and advise when we are succesful.
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When will my order be delivered?
We will endevour to despatch all orders processed before 14:00 the same day. We will email you a tracking number once your order has been dispatched.
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How much will package & handling cost?
Direct Plastics Online are proud to offer free package & handling for all orders over £45(exc VAT). For orders under this amount package & handling will be charged at £5.95.
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How do i return an item?
Please use the "Contact Us" section stating your order details and reason for return. Please note that returns may be subject to a 15% restocking charge.
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What is long term service temperature?
This is the highest temperature that a plastic can withstand for between 10,000 and 20,000 in hot air without losing more than 50% of its properties.
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What is short term service temperature?
This is the temperature that the plastic can withstand for a peroid of minutes without damage occurring.
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Are black plastics acceptable for electrical insulation?
Because the black pigment is potentially carbon based, it may be an advantage to select Natural(White) if insulation is an issue.
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Which materials are acceptable for permanent food contact?
We would advise the Natural(White) grades of the following: Acetal, HDPE, UHMWPE, Polypropylene and PTFE.
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Which plastics are difficult to bond?
We advise customers avoid Acetal, Polypropylene, HDPE and UHMWPE as the adhesion would be very low, PTFE is difficult but can be achieved.
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Which plastics are best suited for high wear/sliding applications?
Oilon, HDPE and UHMWPE are excellent. Nylon is also very good and is improved with the Mos2 additive. Acetal can also offer good wear.
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Can I use plastic as a dry bearing?
All bearing grade plastics will run dry but adding lubrication on assembly will improve performance considerably.
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Are plastics affected by UV?
Most plastics are affected by UV although PTFE provides very good resistance. In other materials, Black offers a reasonable protection option.
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Which plastics offer good acid/chemical resistance?
Resistance is affected by a number of factors, namely concentration, heat and duration etc but generally the best options are usually, Polypropylene, HDPE, PVC and PTFE.
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Why can some materials crack during machining?
Machining causes a build up of heat, stress and vibrations of which some materials like cast nylons particularly in large dimensions are susceptible. Coolant, sharp tools and taking smaller cuts can help.
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What is your company name?
Our company name is Direct Plastics Online Ltd
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Where is your registered office?
Unit 7,
Portland Business Park,
Richmond Park Road,
Sheffield,
S13 8HS
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What is your company registration number?
Our registration number is Cardiff 5941459
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What is your email address?
Our email address is: support@directplasticsonline.co.uk
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What is your VAT number?
Our VAT number is 890 5367 95
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What level of plastics experience do you have?
We are a division of Direct Plastics Ltd which has been trading since 1994 and our staff have over 100 years combined experience in the plastics industry.
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